Request Archive

How do I complete/close an order?

In order to close a request, go to ‘Your Orders’ in the app and select the “Close Request” button at the end of the order.  If you have completed the job successfully, please select “Customer wants to pay online (Credit Card)” and let the customer sign on the app. The system automatically calculates the end price and also considers additional services and discounts. If your customer provided …

Can I also turn down a job?

In order to ensure that customers receive a response, support requests will be sent to multiple Friends. You will receive notification by app when a customer request in your neighbourhood is received. It is important to turn down any jobs (‘decline request’) that you have no time to complete, or don’t wish to accept for any reason. This allows us to notify additional Friends to …

How do I make a request?

Via www.mila.com/telstra, you can search for a Friend in your area who can help you with technical matters. You select from the list, and the service provider can help you. We have put together service plans for you which are suggested to you on the basis of your selection at booking. After confirmation of the selection, enter your contact information for the service provider and …